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Frequently Asked Questions
Quick insights into our most asked queries.
For over ten years, we've learned that subscription models bring you the best of both worlds: predictability and flexibility. Think of it as having your own design team on retainer but without the unpredictability of project or hourly billing. This way, our dedicated team can focus on delivering top-notch designs consistently, while you enjoy the benefits of having an extended design team without the overheads of hiring in-house. It's about making high-quality design work accessible and hassle-free for you, ensuring you can focus on what you do best, knowing your design needs are fully covered.
Think of "unlimited graphic design" as your all-access pass to design, similar to how Spotify offers endless music. You can line up as many design requests as you like, tackling them one after another, every business day. And just like the perfect playlist doesn't always come together on the first try, you're entitled to as many revisions as needed to hit the right note.
To get the most out of your subscription, keep your design queue bustling, or opt for multiple subscriptions to amplify your daily output. For instance, our Creative Infinity Plan kick off with multiple designers, allowing up to two design tasks to be in motion at any given time.
Selecting the ideal plan is as easy as having a chat with us. Share your design requirements and timeline, and we'll guide you to the plan that best suits your project's needs.
Begin your journey with DesignRabbit with just a one-month commitment. The longer we collaborate, the more tailored our designs become to your brand's unique style, enhancing the depth and impact of your visual communications.
Once you subscribe to any of our membership plans, you'll gain access to our platform. Here, you can easily submit and manage your design requests, track their progress, offer feedback, and receive your final designs. Just keep adding your new requests—it's that simple.
There’s no cap on iterations as long as you're with us. The unlimited model means we're committed to refining your deliverables until they meet your satisfaction.
Absolutely. Our plans are designed with your flexibility in mind. Whether you need to pause your subscription or decide to cancel, we're here to accommodate your needs, ready to assist you whenever you choose to return.
Typically, you'll see deliverables within 1-3 days, although this can vary based on the project's complexity. Simpler tasks might be wrapped up swiftly, while more involved ones will be broken down into milestones.
Worry not about unused design time. Any design time not utilized during a month automatically rolls over to the next, ensuring you always get the full value of your subscription without any pressure.
Our service is designed for ongoing design support, but you're free to cancel your subscription anytime if your design needs are temporary. For one-off projects, a traditional agency or freelancer might be more suitable.
The scope of what we can achieve within a month varies with the complexity and preparation of your requests. Having detailed briefs and references ready accelerates the process, allowing us to focus directly on design execution.
While DesignRabbit's unlimited design offerings are broad, certain specialized projects are best handled by niche experts or your in-house team. For efficiency and to maintain our quality standards, we steer clear of requests like:
- Highly detailed or artistic illustrations
- Interactive PDFs
- Advanced photo manipulation
- Digital painting or game visuals
- 3D/CAD designs
- Web programming or UI/UX design
- Unsupported file types
- Trademarked content misuse
- Content creation or extensive typing tasks
We also reject requests that conflict with our core values, including content that's explicit, offensive, or promotes discrimination.
We’re inviting a select group of clients to collaborate closely with us in refining our service delivery. This beta program aims to tailor our processes, tools, and workflows to better meet modern business needs, adopting a product development approach to service improvement.
We do not offer refunds, focusing instead on delivering maximum value and satisfaction through our services.